Terms and Conditions

Terms and Conditions

Status: January 2026

§ 1 Scope of Application

§ 1 Scope of Application

(1) These General Terms and Conditions (hereinafter "GTC") apply to all contracts between allinbrowser.com Martin Meingassner, engineering office with IT consulting, Glonner Str. 9c, 85625 Baiern (hereinafter "Provider") and the customer regarding IT consulting services in the field of Onshape CAD and ERPNext cloud solutions.


(2) These GTC apply exclusively to entrepreneurs within the meaning of § 14 BGB. Consumer contracts are not concluded. By concluding the contract, the customer confirms that they are acting as an entrepreneur.


(3) Deviating, contrary, or supplementary GTC of the customer shall not become part of the contract unless the provider has expressly agreed to their validity in writing.


(4) These GTC also apply to all future business relationships between the parties, without the need for a renewed inclusion.



(1) These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts between allinbrowser.com Martin Meingassner, engineering office with IT consulting, Glonner Str. 9c, 85625 Baiern (hereinafter referred to as "Provider") and the customer regarding IT consulting services in the area of Onshape CAD and ERPNext cloud solutions.


(2) These GTC apply exclusively to entrepreneurs in the sense of § 14 BGB. Consumer contracts are not concluded. By concluding the contract, the customer confirms that he is acting as an entrepreneur.


(3) Deviating, opposing or supplementary GTC of the customer will not become part of the contract, unless the provider has expressly agreed to their validity in writing.


(4) These GTC also apply to all future business relationships between the parties, without the need for a new inclusion.



§ 2 Conclusion of Contract

§ 2 Conclusion of Contract

(1) The offers of the provider on the website allinbrowser.com are non-binding and constitute an invitation to submit an offer.


(2) The contract is concluded by:

  • For appointment bookings (feasibility analysis workshop): Upon completion of the booking process via Cal.com and receipt of payment

  • For subscription contracts: With written confirmation from the provider after receipt of the signed order confirmation

  • For individual services (on-site day, additional hours, event day): With written order confirmation from the provider


(3) Correspondence is primarily conducted via email. Written form in the sense of these terms and conditions is also maintained in email form.



Section 3 Description of Services

Section 3 Description of Services

3.1 Feasibility Analysis Workshop

3.1 Feasibility Analysis Workshop

(1) Service Content: 90-minute live session for analyzing the feasibility of an Onshape/ERPNext integration, written evaluation with recommendations for action, and optionally a recording of the session.


(2) Price: €290.00 net (plus statutory VAT)


(3) Payment: Prepayment via Stripe when booking through Cal.com


(4) The feasibility analysis is an independent, completed service. It is not credited towards future orders.


3.2 Subscription Service

3.2 Subscription Service

(1) Service content:

  • On average, 12 consulting hours per month

  • Response time: 24 hours on working days (Monday to Friday, except for federal public holidays)

  • Unlimited requests in the backlog, which are processed sequentially as they are received

  • Services include: Onshape configuration, ERPNext support, CAD-ERP connector maintenance, BOM synchronization, property mapping


(2) Definition of “Request”: A single request encompasses a maximum of 4 hours of estimated work effort. For more complex requests, there will be prior consultation with the customer before processing.


(3) Price: €1,800.00 net per month (plus statutory VAT)


(4) Minimum contract duration: 1 month


(5) Cancellation: With a notice period of 1 month to the end of the month. Cancellation must be in text form (email is sufficient).


(6) Payment: Payment in advance by the 5th of each service month via Stripe or SEPA direct debit


(7) No rollover: Unused hours expire at the end of the month and are not carried over to the following month.


(8) No suspension: A temporary suspension of the subscription contract is not possible.


3.3 On-site day

3.3 On-site day

(1) Service Content: All-day consulting on-site with the client


(2) Price: €1,500.00 net (plus statutory VAT) plus travel costs


(3) Travel Costs: Travel expenses (€0.42/km or 2nd class train ticket), possibly accommodation by arrangement. Travel costs will be charged based on actual expenses.


(4) Booking: Can be booked separately, independent of a subscription


3.4 Additional Hours

3.4 Additional Hours

(1) Service content: Additional consulting hours beyond the subscription allocation


(2) Price: €175.00 net per hour (plus statutory VAT)


(3) Billing: Monthly based on actual effort


3.5 Event Tag Tyrol (Strategy Retreat)

3.5 Event Tag Tyrol (Strategy Retreat)

(1) Content of the service: All-day workshop (approximately 8 hours) on strategic planning, including documentation of results. The workshop takes place in Tyrol/Austria (Winter: ski lodge in the Alpbachtal, approximately 1,800m; Summer: mountain farm near Kufstein).


(2) Price: €4,000.00 flat rate (plus statutory VAT) for up to 3 participants


(3) Included: Accommodation and meals included in the flat rate. The properties are privately owned by the provider.


(4) Package travel law: This offer constitutes a consulting service with supplementary ancillary services. The package travel law does not apply, as the focus is on the consulting service and there is no package travel in the sense of §§ 651a ff. BGB.


(5) Risks of the mountains: The customer acknowledges that the event locations are situated in alpine terrain. The provider is not liable for accidents or injuries arising from the typical risks of mountain terrain (e.g., weather changes, terrain conditions), unless the provider acts intentionally or with gross negligence.


(6) Force majeure regarding mountain access: If access to the venue is not possible due to weather conditions (avalanches, storms, extreme snowfall), official closures, or other force majeure, the date may be postponed by mutual agreement. If it becomes impossible to carry out within 6 months, the amount paid will be refunded minus any costs already incurred.



§ 4 Excluded Services

§ 4 Excluded Services

The following services are explicitly not part of the contracts and will not be provided:

  • Training sessions with more than 3 participants

  • Feature development with a scope of more than 8 hours (will be commissioned as a separate project)

  • Hardware procurement

  • 24/7 emergency support

  • Support for third-party software outside of Onshape and ERPNext



§ 5 Reaction Time and Performance Delivery

§ 5 Reaction Time and Performance Delivery

(1) Response Time: The promised response time of 24 hours (for subscription) refers to the time until the first feedback on a request, not the time until the complete resolution of the issue.


(2) Prioritization: In the case of multiple open requests, prioritization lies within the reasonable discretion of the provider, taking into account the urgency and order of receipt.


(3) Working Hours: Services are typically provided Monday to Friday between 9:00 AM and 6:00 PM (CET/CEST).



§ 6 Prices and Payment Terms

§ 6 Prices and Payment Terms

(1) All mentioned prices are net plus the applicable statutory value-added tax.


(2) For B2B customers based in Austria: The value-added tax is due from the service recipient under the reverse charge procedure (§ 13b UStG). The customer must provide their valid VAT number.


(3) Payment term: Invoices are due immediately unless otherwise agreed.


(4) Prepayment: For workshops and monthly subscription payments, prepayment is agreed. The service will be provided only after receipt of payment.


(5) Default in payment: In the event of default in payment, the provider is entitled to charge default interest at a rate of 9 percentage points above the respective base rate (§ 288 Abs. 2 BGB). The flat rate according to § 288 Abs. 5 BGB (€40.00) can also be claimed.


(6) Suspension of services: In the event of default in payment for more than 14 days, the provider is entitled to suspend their services until full payment is made.



§ 7 Customer's Duties to Cooperate

§ 7 Customer's Duties to Cooperate

(1) The customer's participation is an essential prerequisite for the provision of services. The participation obligations are primary duties of the customer.


(2) The customer is particularly obliged to:

a) Appoint a knowledgeable contact person with decision-making authority and ensure their availability during normal business hours

b) Provide all information, data, access credentials, and system access required for the service provision in a timely and complete manner

c) Review work results and documentation within 5 working days and report any defects specifically in writing

d) Ensure proper and regular data backup of their systems

e) Provide the technical prerequisites for remote support (internet connection, if necessary remote maintenance software)


(3) If the customer violates their participation obligations, agreed deadlines will be extended accordingly. The provider is not liable for delays or restrictions in services that are due to the customer's lack of participation.


(4) In the case of significant or repeated violations of the participation obligations despite written warning with a reasonable deadline, the provider is entitled to extraordinary termination. The claim for remuneration for services already rendered remains unaffected.



§ 8 Liability

§ 8 Liability

(1) The provider is fully liable for damages arising from the injury to life, body, or health, as well as for damages resulting from intentional or grossly negligent behavior.


(2) In cases of slightly negligent violation of essential contractual obligations (cardinal obligations), liability is limited to the typical, foreseeable damage. Essential contractual obligations are those whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the customer may regularly rely.


(3) Liability limit: The liability for slightly negligent caused property damages and financial losses is limited to:

  • For subscription contracts: The sum of 12 monthly fees

  • For individual services: The respective order value

  • However, a maximum of €50,000.00 per damage case


(4) The liability for loss of data is limited to the effort that would have been required for the recovery of the data through regular and proper data backup by the customer.


(5) Moreover, liability for slight negligence is excluded.


(6) The aforementioned liability limitations also apply to the personal liability of the vicarious agents of the provider.



§ 9 Confidentiality

§ 9 Confidentiality

(1) The parties agree to treat all confidential information of the other party that becomes known to them in the context of their cooperation as strictly confidential and to use it only for the purposes of fulfilling the contract.


(2) Confidential information includes, in particular, trade secrets, technical data, customer data, pricing calculations, and business processes.


(3) The confidentiality obligation does not apply to information that:

  • is publicly known or becomes known without being based on a breach of duty

  • was legally known to the receiving party prior to disclosure

  • must be disclosed due to legal obligations or governmental orders


(4) The confidentiality obligation continues beyond the termination of the contract for a period of 3 years.



§ 10 Force Majeure

§ 10 Force Majeure

(1) Force majeure refers to unforeseeable, unavoidable events outside the control of the contracting parties, particularly natural disasters, epidemics, pandemics, war, terrorism, strikes, significant operational disruptions, or governmental measures.


(2) The affected party is exempt from its performance obligations for the duration and extent of the hindrance.


(3) The affected party must inform the other party immediately about the occurrence and expected end of the event.


(4) If the hindrance lasts longer than 3 months, either party is entitled to terminate the contract with a notice period of 4 weeks.



§ 11 Price Adjustment

§ 11 Price Adjustment

(1) The provider is entitled to adjust the agreed prices in the event of cost increases with a notice period of 60 days at the beginning of a new service period.


(2) Price adjustments will be communicated to the customer in writing (email is sufficient) and justified.


(3) In the case of price increases of more than 10%, the customer is entitled to extraordinary termination with a notice period of 4 weeks from the time the increase takes effect.



§ 12 Final provisions

§ 12 Final provisions

(1) Jurisdiction: If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive jurisdiction for all disputes arising from the contractual relationship is Ebersberg.


(2) Applicable Law: The law of the Federal Republic of Germany applies, excluding the UN Sales Convention.


(3) Requirement for Written Form: Changes and amendments to this contract must be in writing. This also applies to the repeal of this requirement for written form.


(4) Severability Clause: Should individual provisions of these GTC be or become ineffective, the effectiveness of the remaining provisions shall remain unaffected. The ineffective provision is to be replaced by an effective one that comes closest to the economic purpose of the ineffective provision.


(5) No Right of Withdrawal: Since the services are provided exclusively to entrepreneurs, there is no right of withdrawal.